Product Details

DVD-RW: DRU865S

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Firmware/Drivers/Utilities
FAQ/Solutions
Documentation
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Parts/Accessories
RMA Tracking
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Compatibility Matrix

News/Alerts

No news/alerts available for this model.

Firmware/Drivers/Utilities

No firmware/drivers/utilities available for this model.

FAQ/Solutions

Software Questions

How do I eliminate popping and cracking noises from an audio CD?
How do I convert my MP3 and Wav files to CD-DA format?
How do I eliminate the two second gaps between audio tracks?
How do I make an audio compilation CD which will play in my CD player or car stereo?
Why can't I play my CD-R/RW recorded audio discs in my car, home or portable audio CD player?
How do I determine the version of DirectX that is running on my computer?
After installing the Sony drive and Software, I am unable to boot my system.
I am having problems installing the software that came with my product. Why?
My drive was recording great with my software and now it won't burn to DVD's. The drive does work with CDR/RW media.
My drive was detected by the software but for some reason now it will not detect the drive. How can I correct this?
My drive was recording great with my software and now it won't burn to CDR/RW media. The drive does work with DVD media.
When attempting to do a burn in Windows 2000 or XP, my system froze up and shut down. Once I rebooted the system, the computer no longer detects my drive. How can I get the drive detected again by my system?
I am having issues uninstalling/re-installing the software. What can I do to resolve this?
When I try to record I continue to get error messages on the media. What can I do to resolve this?
I cannot playback the video that was recorded.
How Many Digital Photos Can Be Stored on a Standard DVD?
Can a DVD with AVCHD Content be Played in a Regular DVD Player?

General Questions

Error Messages

What are buffer underruns?

Windows XP Questions

Installation Questions

Media Information

PC Mode Questions

When a DVD-Video is played, noise comes out together with its recorded sound. Or, the sound is output on one channel only.

Usage Questions

Can a DVD with AVCHD Content be Played in a Regular DVD Player?

Documentation

File Name	File Size	File Type	Date
DRU865S Operating Instruction	420.16 KB	PDF	09/04/2008
DRU865S Product Information	835.97 KB	PDF	09/04/2008
DRU865S Quick Start Guide	443.9 KB	PDF	09/04/2008

Warranty Registration

Technical Assistance

The Technical Assistant will help you find the information you need to answer questions about your Sony Storage Product.

Parts/Accessories

Optical Product Parts and Accessories Information

RMA Tracking

Live Chat

Contact Technical Support

Email Technical Support

ISV/OS Compatibility Matrix

Please check within the "Documentation" section for independent software vendor (ISV) and/or operating system (OS) Compatibility Matrix for this model.

Sony Storage Support

Storage Support USA